Refund & Cancellation Policy

This is the one that saves you from chargebacks and “I changed my mind” situations.

General Admission & Jump Time

All sales are final. No refunds for:

  • Unused jump time
  • Early departure
  • Change of plans
  • Failure to follow rules resulting in removal

Party Deposits

Party deposits are non-refundable.

Party Rescheduling

Parties may be rescheduled one time with at least 24 hours notice. Rescheduled parties must occur within 30 days.

Party Cancellations

Party deposits are non-refundable. Rescheduling will be prioritized. Cancelled parties forfeit the deposit.

No-Shows

Failure to arrive for a scheduled party or booking results in loss of deposit and reservation.

Special Events & Classes

Tickets for special events, classes, and Glow Nights are non-refundable and non-transferable.

Jump Passes

Jump passes are non-refundable and have no cash value.

Weather / Illness

We understand unexpected situations happen. While refunds are not issued, we are happy to reschedule when proper notice is given.

Management Discretion

Sky High Fun Zone reserves the right to make exceptions at management’s discretion.